GEMS is designed to be “out of the box software.” However, we understand that some clients may have limited bandwidth. That’s why we offer administration and optimization services to help manage your use of the system and tailor it to ensure it is fully optimized for your organizational needs.
Outsourced administration
There are multiple administrative areas within GEMS, including Activity Configuration, Approval Workflow Configuration, and User Management. Managing these can be time-consuming; by outsourcing the administration you'll free up time to focus on other business matters.
Optimize your GEMS use
You can tailor GEMS to your needs to ensure the entity management software is fully optimized for you. We’ll discuss your governance goals and priorities and seek ways to customize the platform, thereby ensuring it meets your specific requirements.
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Expert support
Our “follow the sun” model ensures you get help whenever you need it, with expert support teams operating across all major time zones.
Onboarding and training for new users
All new GEMS clients receive extensive onboarding support and training sessions on how to best use the entity management software.
Data migration services
Our in-house data migration team performs periodic tests throughout migration, along with mapping documentation to ensure all data has been migrated to GEMS properly.